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| Caretech UK Ltd
Philton House 19 Sirdar Road Brook Road Industrial Estate Rayleigh Essex SS6 7XF |
| Telephone: 01268 775585 Facsimile: 01268 741170 Email: service@caretech.co.uk |
Client Testimonials
We issue Customer Satisfaction surveys on an annual basis for customer feedback as part of our commitment to the quality of our service to clients.This feeback provides information on the quality of our work in the field and at our Head Office with a view to looking for what further improvements can be made to our service.
In Your Words...
| "Can never fault response and help of engineer" |
| "Thanks always for your prompt attention" |
| "Excellent - your engineer provides a first class service" |
| "Helpful and professional" |
| "Very polite and kept us fully up to date with what needed doing" |
| "Very prompt service to rectify a serious fault" |
| "Very polite and understanding" |
| "Would be happy to have in my home anytime" |
| "Service has always been very prompt and the engineer always very helpful" |
| "Friendly, helpful, approachable" |
| "I have always found Caretech staff to be helpful, courteous & responsive to our needs" |
Customer Satisfaction Survey
We recently undertook a customer satisfaction survey and received 75 responses. Answer options: Poor; Below Average; Average; Above Average; Excellent."How would you rate the quality of service by the engineer who attended"
Responses: Excellent= 89.5% Above Average= 9.75%
"How would you rate the quality and courtesy of the engineer who attended"
Responses: Excellent= 92.5% Above Average= 7.5%
"How would you rate your overall experience of service and support within Caretech UK Ltd"
Responses: Excellent= 70% Above Average= 18% Average= 8%
