Maintenance, Service & Repair

Our contracts department carefully monitors the costs of all aspects of work undertaken and regularly review average prices for each piece of equipment for every client. Once we have been awarded a maintenance contract and ensured that all apparatus is up to our high standard of operation (and not just fit-for-purpose), we can demonstrate that costs are consistently reduced year-on-year — resulting in real and substantial savings.

Caretech is an independent company, without the overheads of manufacturing, sales, marketing and research etc. Our overheads and costs are therefore far lower than our competitors, allowing us to pass these savings on to our customers.

Another advantage of our independence and having no ties to manufacturers or distributors is that we can purchase the most appropriate equipment for you from the most appropriate manufacturers.

Furthermore, we achieve growth by referrals from our satisfied customers and so eliminate the need for expensive advertising campaigns and our engineers do not have financial targets to achieve, so there is no pressure to fit unnecessary parts.

All-in-all it’s no surprise that we are NHS Supply Chain Approved and rated as number one in the UK for price and level of service.

Contract Maintenance

The preferred method of servicing and maintenance from both our perspective and that of the customer is clearly the contracted maintenance agreement.

KPI (key performance indicators) – access to reports, status, projects are available online.